Procedures and Compliance
Port of Tauranga Limited is an international gateway into New Zealand and has a statutory obligation to comply with legislation.
Port Entry Legal Compliance
The Port of Tauranga Limited (POTL) has a statutory obligation to comply with the Port’s New Zealand Customs (NZC) Procedure Statement, the Customs & Excise Act 1996, the Maritime Security Act 2004, the Maritime Security Regulations 2004 and the Health & Safety at Work Act 2015. The entire area within the Port of Tauranga security fence line is a Customs Controlled Area (CCA) and the Port is required to monitor and control all persons entering the CCA.
As a condition of entry to the Port, your vehicle or any bags you are carrying may be subject to a search by POTL Security. Failure to comply with this request may result in your bags, vehicle and possibly yourself being denied entry.
All persons visiting the Port are required to present suitable photo identification for the purpose of establishing identity. The identification must be protected against tampering (for example be laminated), contain the holder’s full name, photograph and the name of the issuing authority.
ALL VISITORS MUST PRESENT SUITABLE PHOTO ID TO SECURITY GATEHOUSE PERSONNEL PRIOR TO ACCESS BEING GRANTED.
Suitable Photo ID Types
The following photo ID types are the only form of identification that have been approved by Maritime New Zealand and can be accepted by POTL Security:
• An ID card issued by a New Zealand port
• A driver’s licence issued by the New Zealand Transport Agency
• A valid passport
• An identification card issued by a New Zealand government department, government agency or the New Zealand Defence Force
• A military identification card
• A seafarer’s identity document issued by a contracting government or flag state administration
• An identification credential issued by a recognised company, union or trade association
• Other forms of identification approved by the Chief Executive of Maritime New Zealand
Access to the Port
Bona fide Reason
The Port is not a public area and anyone entering must have a bona fide reason to enter. Only those whose workplace it is, or who have been authorised to visit, may do so.
Access for Visitors
A ‘Visitor Register’ is available to facilitate access to the Port for any unaccompanied and unannounced visitors. Any visitors arriving at the POTL Security gate that are NOT registered on the visitor register may not be granted access to the port. The Port considers that an unaccompanied visitor is anyone seeking access to the CCA who does not have a port access card, or is not in the company of personnel who possess a valid port access card.
The Visitor Register
The POTL Visitor Register is an online electronic register. It can only be accessed through the Port’s website with a secure login and password.
Please note: The visitor register MUST be completed by the company or operation that is being visited.
Registering a Visitor
Port users can contact POTL Reception to obtain a permanent secure login and password to access the visitor register. Please email or call Monday to Friday 0830 – 1630.
Mt Wharf: email POT.Reception@port-tauranga.co.nz or phone 07 572 8899.
TCT (Sulphur Point): email TCTReception@port-tauranga.co.nz or phone 07 572 8761.
For ease of use and access, click here to access the POTL Visitor Register.
If you have any questions about ID types or the visitor register please contact POTL Reception on 07 572 8899 Monday to Friday 0830 – 1630.
Check the MAF Inspection Status of Imported Vehicles, using the MAF Vehicle Inspection web site.
Permission to operate a Drone (UAV) within the port boundary must be obtained from the POTL Property and Infrastructure Manager. Requests for permission must be made Monday-Friday, between 7am and 5pm, at least 24 hours prior to flight. A detailed plan of the flight, the operation being filmed and the safety plan for the Drone Operator must be sent to POTL at email@example.com. Permission will be granted via return email. Refer to the policy document below for detailed operating rules. NO POTL PERMISSION = NO FLIGHT.