Port of Tauranga’s customers have 24-hour access to the Port’s “one stop shop”, its Customer Service Centre, which is responsible for a range of services, including:

• Monitoring of harbour traffic
• Communicating with vessels
• Planning shipping movements
• Pilot and tug services
• Security and surveillance
• Ordering of resources such as cranes
• Allocation of shed and open spaces
• Berth allocation and planning
• Link to border agencies
• Customer liaison day to day
• Liaising with ship agents, stevedores and marshallers

Please contact the Customer Service Centre if you would like any more information:
Phone: +64 7 572 8888
For daily shipping information call: +64 7 572 8751
Email: csc@port-tauranga.co.nz

The Harbour Management System
A computerised Harbour Management System enables efficient berth allocation.